contacts [HSBNE Wiki]

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--- contacts [2020/08/12 15:29]
devians
+++ contacts [2022/08/31 13:24]
wixted
@@ Line 3: / Line 3: @@
 **Individual roles of the exec are:**
-^ Position ^ Name ^ Discord ^ Email ^
+^ Position        ^ Name              ^ Discord           ^ Email                    ^
-| President | Joshua Hogendorn | @devians | president@hsbne.org |
+| President       | Murray Wayper       | @Antifoo           | president@hsbne.org      |
-| Vice President | Vacant | | vicepresident@hsbne.org |
+| Treasurer       | Joshua Hogendorn  | @devians          | treasurer@hsbne.org      |
-| Treasurer | Ian Redmond | @roving | treasurer@hsbne.org |
+| Secretary       | Scott Wilson      | @Siridar        | secretary@hsbne.org      |
-| Secretary | Emily Taylor | @Pommygirl | secretary@hsbne.org |
-| Patron | Dave Seff | @moltenaluminium | patron@hsbne.org |
-===== Cause Leaders =====
-For anything to do with cause areas, contact these Cause Leaders directly or post in the relevant discord channel.
-  * Blacksmithing and Forging - Alex Wixted (@wixted)
+For anything to do with cause areas, please post in the relevant discord channel or contact a member of the cause leader team (which can be found on each cause's wiki page).
-  * Craftpunk -
-  * Digital Fabrication - Aaron Bycroft (@Crofty)
-  * Electronics - Brendan Halliday (@nog3)
-  * Metal Shop - Craig Rea (@Craig Rea)
-  * Wood Shop - Joshua Hogendorn (@devians)
-===== Reporting Broken Tools =====
+===== Reporting A Problem =====
-Email issues@hsbne.org or report a spacebug in the membership portal [[https://portal.hsbne.org/spacebug/report/|here]].
+You can report an issue in the membership portal [[https://portal.hsbne.org/tools/issue/|here]] if you can't work out who to ask for help, find a broken tool, or find something that someone needs to know about. Alternatively, you can send an email to [[issues@hsbne.org]].
 ===== Digital Infrastructure Issues =====
-If there's anything wrong with the digital infrastructure, let us know in the **#infrastructure** channel on Discord or by email to [[mailto:infrastructure@hsbne.org|infrastructure@hsbne.org]]
+If there's anything wrong with the digital infrastructure (like our access system, member portal, etc.), let us know in the **#infrastructure** channel on Discord or by email to [[mailto:infrastructure@hsbne.org|infrastructure@hsbne.org]]. You can also report an issue in the membership portal [[https://portal.hsbne.org/tools/issue/|here]].
-**If you need urgent help with a specific service:**
-  * Wifi/Internet - Brendan Halliday (@nog3) or Jaimyn Mayer (@jabelone)
-  * Doors and Interlocks - Brendan Halliday (@nog3) or Jaimyn Mayer (@jabelone)
-  * Membership Portal - Jaimyn Mayer (@jabelone)
-  * Vending Machine Spacebucks Integration - Jaimyn Mayer (@jabelone)
-  * Forum - Brendan Halliday (@nog3)