Site tours happen every open night, which is currently Tuesday nights at 6PM.

How to run a tour:

• Check them off using the Eventbrite app
• Ask them how they found out about HSBNE
• Ask them what areas/projects they were interested in
• Have them wait in the Green Room until the tour starts
• Go through the physical space
• Go through the FAQ
• Tell them they can inspect the space as they wish and let them know you will be at the BBQ if they have further questions or want to hang out

FAQ (tell them at the end of the tour)

• What is HSBNE? HSBNE is a community workshop / makerspace
• Does HSBNE have any staff? HSBNE is run entirely by volunteers
• How do machines get maintained? Often by volunteers, but you don't need to be a volunteer to contribute. Anyone can make changes to improve the space. If making larger changes please co-ordinate with others online.
• Does HSBNE supply materials? No. However, there are some materials in the free racks that is donated/leftover material but we don't supply materials. HSBNE does supply consumables for the machines such as saw blades and belts for the linishers. HSBNE members occasionally do group buys of materials.
• When is HSBNE open? Members have access to HSBNE 24/7 and we have an open night every Tuesday night
• How did you get all these machines? Through grants, donations and membership fees
• How do I sign up? Go to HSBNE.org and click the signup button. Enter the code from your swipe card, pay the membership fee and pass a short induction that contains some info such as the wifi password.
• Where can I store projects? Large projects can be stored in the blue rack in the blacksmithing area. Small projects can be stored in members' storage 55L container
• How much is the HSBNE membership? $25 per week or $15 per week for volunteers paid monthly
• Can I get a discount? Yes, by volunteering!
• What's involved in volunteering? Typically about an hour a week for a recurring task. Such as running the BBQ, running social media, etc.
• How does HSBNE decide what to buy? HSBNE has a meeting every month where we decide how to run HSBNE. Every member is allowed to vote.
• Can I bring a friend? Yes, you can have up to two friends with you, but you must be working together with them.
• Can those under 18 sign up? Unfortunately not due to QLD's working with minors (blue card) laws, however a parent/guardian can sign up and the underage member can come on-site under the supervision of the parent/guardian.
• Does HSBNE run classes to teach XXX? No, though if you ask people will point you in the right direction. Woodshop and Metalshop have regular meetups to discuss/work on projects. We would like to run classes, if you are interested in running a class please let us know
• Once I've become a member can I use all the machines? Some machines will require you to complete an induction to ensure that you can use the machine safely.
• How do I get inducted on machines? See the wiki for how to get inducted on tools.
• Do I need to do the induction if I already know how to use the machine? Yes, we need to be able to verify that you can use the machine safely.
• How do I get help? The best place to get assistance is via our chat server on Discord. If you ask on Discord you will surely get a friendly response.
• How many members do you have? Around 100 at the moment.

Tips

• Saying the membership rate as a weekly amount instead of monthly seems to make it appear less expensive
• Having people wait for the tour in the green room instead of the lobby allows them to see our members are up to and get involved

Physical Space

• Lobby
  • Arcade machines
  • Bathrooms
  • Members storage
  • Meeting room
• Green Room
  • Where members hang out / eat / collab
  • Green room PC Software
  • Paid Fusion 360 license for CAD modeling
  • Solid Works for CAD modeling
  • Altium Designer for designing PCB's
• Digifab
  • Resin 3D printer - good for fine models
  • FDM 3D printer - good for large models or functional prints
  • Laser cutters - Can cut particle board, acrylic
• Electronics
  • Soldering irons, multimeters, and soldering stations
  • Power supply
  • Oscilloscope - used to see electrical signals
  • Reflow oven
• CraftPunk
  • Sublimation printer - can print images that transfer onto cups, shirts, etc
  • Embroidery machine
  • Sewing machine
  • Vacuum chamber and pump
  • Leather hand tools
  • Electroplating machine
  • Jewellery-making tools and lapidary machine
  • Airbrush cabinet
  • Screen printing station
  • Light table to help with transferring designs
• Metal Shop
  • Horizontal Bandsaw for cutting metal
  • Vertical Bandsaw for cutting metal
  • Cold Cut Saw for cutting metal
  • Linisher/Wire Wheel - Shaping/polishing/cleaning metal
  • MIG Welder for steel
  • TIG Welder for steel/aluminium
  • Plasma Cutter for cutting thick steel
  • Grinders large and small grinder for cutting/grinding
  • Sandblasting Cabinet for cleaning metal
  • Heat Treating Oven for tempering metals
  • Sheet Metal Roller for creating curves in sheet metal
  • Metal Laser Cutter can cut out 8mm thick steel
  • Mill (3 Axis) for shaping metal
  • Lathes
  • CNC Mill
• Wood Shop
  • Bandsaw
  • Table Saw
  • Drop Saw
  • Drum Sander
  • Spindle Sander
  • Belt/Disk Sander
  • Drill Press
  • Lathe
  • Electical/air powered hand tools
  • Jointer/Thicknesser
  • Router Table
  • CNC Router (3 axis + chuck for 4th axis)
  • Dust collection system
• Mechanical Shop
  • Parts Washer
  • Jacks/Stands
  • Ramps
  • Trailer can be used for to take materials/projects to and from the space
• Blacksmithing & Casting
  • Gas Forge
  • Anvils
  • Tongs/Hammers
  • Blacksmithing Vice
  • Swage Block
  • Power Hammer
  • Casting furnace and sand for bronze and aluminium
  • Large project storage rack (blue)
  • Free material rack (red)